Contact Us
If something is broken, if a guide is wrong, or if you just want to suggest a QR code type we do not cover yet, we would like to hear about it. Every message is read by a person.
Send us a message
Other ways to reach us
- Email: support@qrcodegen.cc
- Privacy or data requests: use the same address and put "Privacy" in the subject line. See the Privacy Policy.
- Response time: we aim to reply within one to two business days.
Before you write: things we can and cannot fix
We can fix bugs on this Site, correct our guides and add new QR types. There are a few common problems we genuinely cannot fix from our side, and it usually saves time to check them first:
- A code was printed and the destination changed. Static QR codes cannot be edited. You will need to generate a new one.
- The code scans but opens the wrong page. Check the URL that was encoded. If it is right, the redirect is happening on the destination site, not here.
- A phone refuses to scan it. Nine times out of ten this is size, contrast or glare. See our troubleshooting guide.
- A payment did not arrive. We only encode the payment data you provide. Transfers are handled entirely by your bank.
Frequently asked
Is there a limit on how many QR codes I can make?
No. Generate as many as you like, for personal or commercial use, at no cost.
Do you keep a copy of what I generate?
No. There is no account system and no library of your codes. Details are in the Privacy Policy.
Can I use the codes commercially?
Yes. Print them on menus, packaging, signage, invoices and business cards. The Terms of Service explain the licence.
Can you build a custom QR feature for my business?
Sometimes. Describe what you need in the form above and we will tell you honestly whether it is something we can take on.